FAQ

-+How can I automatically measure idles?

RemoteCollect offers the possibility of automatically determining reason codes; auto-idles.

Auto-Idles can be configured mainly in two ways. For example, if various idles occur simultaneously, our system will give the operator the option to choose between the different idles. You can also choose to have the machine (sensor/PLC/OPC) automatically transfer the reason code to RemoteCollect without any operator input.

If you have a specific question regarding automatic idles, please let us know so we can discuss it in detail.

-+How does the OPC module work?

OLE for Process Control (OPC) is a standard way to exchange data between hardware and computer systems. With OPC data can be delivered to the network.
With OPC data transmitting can be done in a standard way.

Basically, the OPC connection consists of three parts: the machine subcontractor makes a driver so his machine ‘’understands’’ OPC. This driver is matched to a second part, the OPC server. This is the central application that connects the data to the machine and software. And as a third part we have developed a device that reads OPC, so that the data can be feed into RemoteCollect. This application is the OPC client.

The advantage of OPC is that more signals can be used and a higher level of automation achieved.

-+What do you mean with ‘line’ in your license model?

Our licensing structure is based on the amount of OEE measurements you want to do. In most cases, 1 measurement is taken per production line. Usually the measurement is done at the most important machine, the bottleneck. In our licensing structure, 1 line equals 1 OEE measurement.

-+I have a production line with 5 machines, and I want to measure OEE on all 5 machines separately. Which license do I need?

Our licensing structure is based on number of OEE measurement points. Usually this is one for each line. However, if you which to measure each of your machines separately (thus creating OEE figures for each individual machine) you will need the license up to 5 machines.

-+I have 16 machines, what kind of license do I need?

Within our license structure we provide you the option to measure at least 1, up to 5, up to 10 and up to 20 machines. If you have 16 machines, you will need to  the license for up to 20 machines.

It is always possible to buy more machines as you go along. You can start with 5 machines today and upgrade to 10 or 20 later on. You will only pay the difference in license value.

-+Can I extend the amount of machines I want to measure OEE on?

It is always possible to buy more machines as you go along. You can start with 5 machines today and upgrade to 10 or 20 later on. You will only pay the difference in license value.

-+What is included in the maintenance contract?

The maintenance contract is a mandatory part of the license and provides you with technical support via telephone and e-mail. The contract also includes all upgrades and updates of OEE Toolkit and the right to usage.



What is included in the maintenance contract?

The maintenance contract is a mandatory part of the license and provides you with technical support via telephone and e-mail. The contract also includes all upgrades and updates of OEE Toolkit and the right to usage.

-+What are the minimal system requirements?

 

Workstation
Type : TFT XGA LCD Touchscreen Panel Computer
Processor Type : Dual core
Memory Capacity : 2Gb RAM
Features : 1 X Ethernet (RJ45)
Hard Disk : 40GByte minimum
Touchscreen : Analog / Resistive
Size : 15” or 17”
Resolution : 1024 X 768 minimum
DPI settings : FullFact’s software is designed for usage at 96 DPI
Operating System : MS Windows 7 / 8 / XP (SP3)

Application Server Requirements
During the composition of following server specification it is assumed that these are dedicated servers to support the OEE system. An additional calculation has to be made if this is not the case.

Server 2003
• 2 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
• 4 gigabyte (GB) RAM or greater
• 40 GB available hard disk space or greater

Server 2008
• 2 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
• 4 gigabyte (GB) RAM or greater
• 40 GB available hard disk space or greater

Server 2012
• 3.1 gigahertz (GHz) (x64-bit processor) or faster multi-core
• 8 GB RAM
• 160 GB hard disk with a 60 GB system partition

1.1.1 Web Server requirements
• Microsoft Windows 2003 Server (IIS 6).
• Window Server 2008 R2 (To install Dashboard on IIS7, IIS 6 Metabase Compatibility role service must be installed).
• 4 GB internal memory and 40 GB free hard-disk space.

-+What type of machines are possible?

OEE originated from discrete manufacturing. Today it can be found in almost any industry.

The minimal information we need from your machine is a counter (pulse) signal and/or a status signal.

 

It is convenient if your machine has PLC signals available. However, this is not necessary. In practice we also use sensors as output counters, flow meters and for example check weigher pulses. There’s always a way to accurately measure your uptime and output.

-+How do I connect RemoteCollect to my machine?

RemoteCollect is data-collection software that visualizes OEE data and production losses in real-time. RemoteCollect is also the operator’s interface for feeding in reason code.

Connecting RemoteCollect:
- RemoteCollect uses of one or more signals from the machine. With the help of a sensor, or via a PLC from your machine the signals are made available.
- That signal is send to the hardware (which we deliver) or through OPC, and is delivered to your PC which is running RemoteCollect.
- Our hardware is either the BoxedCom or BoxedEthernet.
- BoxedCom is directly connected to RemoteCollect PC through a serial (RS232) connection.
- BoxedEthernet will be connected to your LAN network, from the LAN network the signal is delivered to RemoteCollect.
- We offer a third alternative, a connection via OPC (OLE for Process Control). OPC is a standard language for exchanging data between machines and computer systems. For the use of OPC it is required that your machine subcontractor delivers an OPC interface.
- Subsequently, production data can automatically be read in through OPC client to RemoteCollect.